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StarCloud

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StarCloud

Leverage The Power & Flexibility Of The Cloud

StarCloud provides superior VoIP quality, reliability, and flexibility for customers in need of an intuitive, easily deployed solution.

Experience the most flexible pure cloud communications solution in the marketplace with a system that streamlines and simplifies your communications. StarCloud offers a sleek online platform, complete suite of advanced Unified Communications features, and intuitive management controls that help you get the most out of your communications.

Why We Are Better Than The Rest

Star2Star specializes in providing innovative solutions for every unique communications need. Our Full Spectrum Communications Solution includes options ranging from pure to on-premise cloud that unifies voice, video, chat, mobile, fax, presence management, and more.

With StarCloud, your business can leverage ultra-reliable Unified Communications with the flexibility and ease of deployment that cloud solutions provide.

Features & Benefits

Advanced Unified Communications Features

StarCloud unifies your voice, mobile, video, chat, fax, presence management, and more into one platform. Voice-optimization and built-in business continuity ensure that your communications remain crystal clear 24/7.

Ease Of Deployment & Flexibility

Our hosted solution provides seamless communications without any additional hardware or complicated processes. Deploy StarSystem® on any robust internet connection with minimal transition time.

SD-WAN Capability

Extend the power of your hosted platform with Software Defined WAN optimization for the ultimate level of control over your network resources. StarSystem® with SD-WAN allows you to manage your bandwidth and call traffic with precision.

Portal Login & Dashboard

Get a complete overview of your most important data, and harness end-to-end control over your communications. Our drill-down functionality also delivers a highly detailed view of additional information.

Account Setup

Set up and manage accounts securely with just a few clicks. Choose from multiple user roles, device allocations, custom button programming, and more.

Callflow Designer

Manage how calls are received and directed in seconds. The drag-and-drop interface enables you to build any callflow, from simple to complex, easily.

Video Conferencing

Built-in video conferencing tools provide the advantages of face-to-face communication without any of the travel costs. Start a video conference in just a few clicks, assign moderators, share screens, leverage chat features, and more for an exceptional online meeting experience.

Scalability

Implement a system that adapts to your evolving needs. Whether you are a small business or a large enterprise, StarCloud empowers your operations with the right number of lines and resources

Integration

Elevate productivity with any third-party application. Our StarPaaS integration platform allows you to extend the capabilities of StarCloud with our library of ready-to-go connections (Salesforce, Marketo, etc.) or a custom configuration.

Global Network

StarCloud operates on a global network of Points of Presence and data centers linked by fiber, allowing for the most reliable transmission of data and multiple failover routes.

Custom CODEC

With StarSystem® Hosted, we define custom CODECs to manage the compression rates your data needs to reach its destination. CODEC changes are easy to implement for real-time adjustments to network requirements.

Flexible Call Features

Take control of your communications instead of adapting to workaround technologies. Implement outstanding capabilities like global extension dialing, hot desking, flexible call conferencing, time of day routing, call blocking, and much more.

Key Differentiators

StarCloud leverages the power of the cloud in a pure cloud platform with advanced Unified Communications features and ease of deployment for an ultra-flexible solution. Leverage this innovative UC system that provides the tools to help businesses enhance their productivity and achieve competitive advantage.

Account Setup

The intuitive account setup feature allows users to organize and manage accounts securely with just a few clicks. Built-in options allow you to choose from multiple user roles, device allocations, and more

API & Integrations

StarCloud can be fully customized with a variety of turnkey integrations. Star2Star will also develop custom integrations in order to tailor your solution to all of your unique workflows.

Audit Log

The built-in audit log provides managers with the ability to track all account logins and changes for end-to-end visibility. Manage your agents, call history, and other events with a continuous data record

Corporate Directory Sync

StarCloud emphasizes seamless communications with the ability to synchronize your contacts across the entire platform and all company devices using a CSV file.StarCloud offers a variety of call features including global extension dialing, hot desking, flexible call conferencing, time of day routing, call barring, and much more.

Custom CODEC

We provide the option to define custom CODECs in order to manage the compression rates your data needs to reach its destination. CODEC changes can be easily implemented for real-time network adjustments

Custom Music On Hold (MOH)

Every aspect of the StarCloud solution is designed to reflect your company. With the custom MOH feature you can upload multiple audio files that will play on rotation.

Drag-&-Drop Callflow Designer

Manage how calls are received and directed with granular precision. The drag-and-drop interface enables you to build simple to complex callflows in a matter of minutes

Flexible Call Features

StarCloud offers a variety of call features including global extension dialing, hot desking, flexible call conferencing, time of day routing, call barring, and much more

Hardware Management

You have end-to-end control over your system hardware with the ability to implement encrypted voice, change the CODEC type, and see device statuses in real time

Internationalized Platform

StarCloud provides a multilingual portal, local dial plans, local ringback, international data centers, and local emergency services for a localized experience anywhere in the world.

Plug & Play Hardware Setup

The StarCloud platform provides easy, plug-and-play setup for hardware components. Get up and running with minimal transition time for a seamless user experience

Portal Login & Dashboard

Get a complete overview of your most important data, and harness end-to-end control over your communications. Drill-down functionality provides a highly detailed view of additional Information.

Video Conferencing

Built-in video conferencing tools can be launched in just a few clicks with the ability to assign moderators, share screens, leverage chat features, and more for an exceptional online meeting experience.

WebRTC Collaboration

WebRTC capabilities allows users to enjoy powerful video, screen sharing, and instant messaging with scheduling and recording capabilities with no application requiredca

Inbound Call Reports

You will see statistics about how many calls were answered or missed, where those calls were coming from by caller ID. You can also save generated report as PDF or CSV for further analysis.

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