You have to make sure everyone in your organization continues to communicate, but you have to do so in a way that your company can afford. You have a wide variety of communication needs, but you also need a communications system which is user-friendly enough for your employees to master. Star2Star has solutions for you.
We understand the challenges that your business faces every day. Star2Star offers a range of products and services that meet the needs of midsize businesses.
- Dynamically Pooling and Bursting Lines: We allow you to share a single pool of lines between all locations and automatically add some lines on the fly
- Scalable Service: Our equipment is designed to handle large quantities of traffic and data, so you can add additional capacity for minimal cost.
- Call Recording: Call recording allows you to monitor employee performance, keep customer records, and more. Star2Star offers both cloud-based and on-premise call recording options so that your business can run in the manner that works best for you.
- Intercom Functionality: Intercoms still are one of the most effective methods of reaching multiple employees who are scattered throughout an office. All of our phones offer intercom functionality, including phones at different locations.
- Effortlessly Transfer Calls Between Locations: Because so much of our system operates through the cloud, your entire phone system – including multiple offices and at-home workers – operates as a single unified system. We can even route calls automatically go to different locations when demand is high, helping keep customer satisfaction high. Our ACD features are ideal for companies with multiple call centers at different locations.
- Disaster Avoidance And Recovery: Lost business is one of the most damaging impacts of an office disaster. Star2Star provides a number of protections including cloud-based message storage and the ability to re-route calls to cell phones or other locations to keep your business running even if one of your offices has been shut down.
Ideal for midsized companies with up to 500 lines in one location and distributed, mobile, or work-from-home employees, Star2Star Communications offers the most scalable and flexible solution to meet your needs. Whether you need a deskphone, softphone, or mobile solution, we have it, and it is fully customizable based on number of lines or seats you need.
We also bundle our business communications system with a suite of seamlessly integrated online tools so everyone is on the same page—or in the same cloud.
Midsize Businesses Can Leverage The Best Enterprise Grade Solutions For Small Business Prices
- Core Quality Voice Capabilities including Find Me – Follow Me, Voicemail, Call Forwarding, Call Transfer
- Mobile Softphone (iOS) and Mobile Softphone (Android): better enable your mobile workforce
- StarChat: communicate easily without distracting phone conversations
- Video Meetings: get up to 12 users in the “same room”
- Digital Fax and Analog Fax: fax with or without a fax machine
- Call Recording: record calls and easily access them later
- Boost collaboration even further with our suite of optional productivity add-ons, including security and CRM integration
All Star2Star Systems come with a 30-day money back guarantee enabled by our Quality Assurance solutions that are built into our system
- StarWatch: monitors the status of a customer location proactively every five minutes
- StarPath: proactively tests call quality every hour to ensure optimal quality