Flexible Functionality – Star2Star can match each user’s telephones and tools to their individual needs. Executives, support staff, and sales teams will have the specific tools and communication options necessary for their particular roles and functions. Customized Enterprise VoIP options mean you only pay for those features you need.
Scalability – Call volume can ebb and flow. Our equipment is designed with that in mind. The StarBox® Voice Optimized SD-WAN 6000 can support up to 500 extensions and 250 simultaneous calls by adding additional capacity for peak times at minimal cost.
Mobile Features – So much of today’s work is done away from the typical office setting. Star2Star’s Enterprise Solutions provides simple Find Me – Follow Me services, helpful applications, and instant messaging that ensure that employees, offices, and customers stay connected.
Conferencing – Star2Star makes it easy to unite large groups together regardless of their geographic locations. Features like our Standard Voice Conferencing allow as many as 150 users to join a single conference call while Video Meetings brings up to 12 users virtually face-to-face in a video conference.
Call Center Solutions – Managing a busy call center can be time-consuming and costly. Star2Star’s wide range of call center services can help to streamline operations by pooling and bursting lines, modifying sophisticated call queues, recording for optimal service, and unifying dial plans help you to run your call center efficiently with cost-saving Enterprise Communications Solutions.
Call Recording – Regular monitoring of your customer’s satisfaction, as well as your employee’s performance, is an important tool in growing and maintaining your success. Star2Star provides the Cloud Based VoIP and on-site call recording options to ensure that your communications solution is working to its full potential.
Disaster Avoidance & Recovery – Unfortunately, any number of natural or unexpected events can cause major disruption to your business. Minimize the impact of this disruption with Star2Star’s Disaster Avoidance and Recovery Protections. Even if your office is unusable for extended periods of time, we can route calls, and store your voicemails, emails, and instant messages so that your business can proceed while your office and employees continue to function remotely with as little down time as possible.
30-Day Guarantee – The idea of bringing a new phone system into your business can be overwhelming. Rest assured knowing that your success and results are important to us. Our Star2Star Communications Systems are supported by our built-in Quality Assurance solutions:
- StarWatch proactively monitors the status of each of your locations.
- StarPath tests the call quality every hour for best results.
In an effort to alleviate any concerns you may have about our Enterprise VoIP or Communications Solutions, Star2Star happily offers a 30-Day Money Back Guarantee if you are not satisfied with our system.